Privacy Policy

Last updated: January 17, 2026

1. Introduction

Welcome to TrueTalk ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and email address when you create an account
  • Profile information you choose to provide
  • Payment information when you subscribe to premium features
  • Communications you send to us

2.2 Usage Information

We automatically collect certain information when you use our Service:

  • Device information (device type, operating system, unique device identifiers)
  • Log data (access times, pages viewed, app crashes)
  • Usage patterns and preferences

2.3 Camera and Media Access

Our app may request access to your device's camera and photo library. This access is used solely for features you initiate, such as:

  • Uploading profile pictures
  • Sharing images in conversations
  • Scanning QR codes (if applicable)

We do not access your camera or photos without your explicit permission, and we do not store or transmit images without your consent.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Personalize your experience and provide AI-powered advice
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activities

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With third-party AI providers to generate the AI responses and advice you request (see Section 4.1)
  • With service providers who assist in operating our Service
  • To comply with legal obligations or respond to lawful requests
  • To protect the rights, privacy, safety, or property of TrueTalk, our users, or others
  • In connection with a merger, acquisition, or sale of assets (with notice to you)

4.1 Third-Party AI Providers

Some TrueTalk features use artificial intelligence, including AI-generated advice and conversation responses. To generate these responses, advice, and recommendations, we send the content of those conversations to third-party AI providers that process it on our behalf:

  • What we send: the messages you type or dictate, the conversation history within that chat, any images you choose to attach, and the advisor context needed to generate a relevant response. Voice dictation is transcribed to text on your device — your raw audio recording is not sent to these providers.
  • Who receives it: OpenAI, Google (Gemini), Anthropic (Claude), and xAI (Grok). The provider used for a given request may vary to maintain availability and response quality.
  • How it is used: solely to generate the response you requested. These providers process your data on our behalf, and we require them to provide protections for your data that are at least equivalent to those described in this Policy.

These AI features support — and do not replace — the human mentorship TrueTalk offers. Within the app, you are asked to review and accept this AI data processing before your first message is sent to an AI provider. Please avoid including sensitive personal information that you do not wish to be processed by these services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Disable camera or photo access through your device settings
  • Request a copy of your data
  • Close your account at any time

7. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected personal information from someone under 18, we will take steps to delete that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Website: https://truetalk.app